Forms
Start a contact
Capture questions, requests, and new contacts.
For Shopify stores
Your store. Your agent.
Your AI copilot.
Create your agent with Clind’s copilot. Connect your Shopify store and bring customer conversations, contact forms, and your team together.
Try 100 answered conversations or 30 days, whichever comes first.
Storefront supportShopify
Your store’s assistant
AI support, with a human handoff
I’m looking for a sweater kit for a beginner.
I can help you find an option from our catalog. Do you prefer knitting or crochet?
Knitting. And can someone help me choose a color?
Of course. I’ll pass your question to the team so they can help you choose.
Handed over to your team
Example conversation · Illustrative, not a live demo
Used by teams at
Clind CopilotFrom your idea to your agent
You describe it.
Clind helps build it.
Tell your copilot what your store needs. It can help create your agent, shape its instructions, and test answers with you. Review the setup before putting it to work.
01 Describe your business02 Create your agent03 Test and refine
Build your Shopify agentClind CopilotYour workspace
Create an agent for my knitting store. It should answer product questions and send complex requests to my team.
Let’s build your store’s agent.
We’ll define its role, add your store’s knowledge, and set the rules for human handoff.
Your store’s agentAgent setup
KnowledgeProducts & store policies
HandoffYour team, with context
Review → Test → Publish
Illustrative workflow · Review your agent before publishing
Many ways to start. One place to continue.
Be where your customers are.
From the first form submission to the next message, connect the channels your store uses. Your agent and your team work together in Clind.
Site widget
Start on your storefront
Give shoppers a place to ask while they browse.
Email
Keep replies together
Bring customer emails into your shared inbox.
WhatsApp
Continue the conversation
Connect through the WhatsApp Business Platform.
Instagram
Turn DMs into conversations
Handle Instagram messages with your team.
Messenger
Bring messages into Clind
Connect your Facebook Page’s Messenger inbox.
Connect each channel in your account. Forms create contacts; messaging channels bring conversations into the inbox. External channel fees may apply.
Your support system, connected
AI for the everyday.
Your team for everything else.
Bring your assistant, Shopify orders, team workflows, and customer knowledge together.
AI assistant
Help shoppers choose products and get answers about shipping, returns, and your store’s policies using the knowledge you provide.
Native Shopify order tracking
Connect directly to Shopify to look up order status and available tracking links, so customers can get an update in the conversation.
Automated human handoff
Escalate conversations when your handoff rules call for a person. Your team continues in the shared inbox with the conversation context.
Intelligent team assignment
Route escalations to the right team and distribute conversations among available teammates using your assignment policies and limits.
Customer help center
Publish a knowledge base with articles and FAQs so customers can find answers themselves. Our team can help you set up your help center.
AI Studio
For power users: edit your assistant’s instructions, manage tools and integrations, and refine how it responds. Start simple and configure more when you need it.
From setup to storefront
Prepare. Preview. Publish.
Check your assistant’s answers before adding the widget to your storefront.
1
Connect your store
Install Clind and prepare your assistant with your store’s product and order information.
2
Try the answers
Ask about a product, shipping, and your return policy. Check anything that needs attention before publishing.
3
Add the chat widget
Enable the widget in your Shopify theme, save, and send a test message from your storefront.
Forms for your store
Turn interest into
a conversation.
Collect customer questions and requests with a form that carries your brand. Submissions create contacts in Clind so your team can follow up.
- Embed forms in your Shopify store or share a public page.
- Configure confirmation emails and offer forms in multiple languages.
- Connect an active WhatsApp inbox to continue the conversation there.
Our team can help you set up forms. External channel fees are separate.
Tell us what you need
NameEmailHow can we help?Send requestExample form · Illustrative, not a live form
Apps for your team
Your inbox.
Wherever work happens.
Reply to customers, follow conversations, and keep your team connected. Use the web inbox at your desk or the mobile apps on the move.
At your desk
Web inbox
See your team’s conversations and pick up where your assistant handed over.
Open web inboxiOS
iPhone & iPad
Reply from your phone or tablet and receive notifications when your attention is needed.
Android
Android app
Keep customer conversations close, with mobile replies and push notifications.
Team apps require a Clind account. Set up notifications and assignment preferences for each teammate.
Simple usage pricing
Room to start.
Space to grow.
AI answers and a shared inbox in every plan. Conversations included, with a clear rate when you need more.
Starter
For your first conversations.
$29 USD / 30 days
- 100 answered conversations included
- $0.30 per additional conversation
- $60 additional usage limit per cycle
Pro
For a growing support inbox.
$79 USD / 30 days
- 350 answered conversations included
- $0.25 per additional conversation
- $150 additional usage limit per cycle
Business
For busier storefronts.
$169 USD / 30 days
- 800 answered conversations included
- $0.20 per additional conversation
- $400 additional usage limit per cycle
No separate AI resolution fee. The trial ends after 100 answered conversations or 30 days from the first reply, whichever comes first. Approving a paid plan ends the trial immediately. Shopify shows all charges for your approval. Usage limits are additional to the subscription; you can approve a higher limit. Custom implementation and external channel fees are separate.
Answered conversations per 30-day cycle.
Business · $229
$169 + 300 additional conversations × $0.20
Comparing support tools? See how the pricing models compare →
Reduced pricing for stores based in Brazil
Eligible Brazilian billing stores pay $19 / 100 included / $0.20 extra (Starter), $49 / 300 / $0.18 (Pro), or $99 / 600 / $0.16 (Business). Charges remain in USD. The additional usage limits are $60, $150, and $400 respectively. Existing eligible founders keep their agreed reduced pricing through September 29, 2027.
Before you install
A few useful answers.
A clear start for you and your team.
What counts as a conversation?
A conversation counts once when your assistant or a person sends its first public reply. Messages within that conversation do not create additional charges. Usage is combined across connected stores and channels in the same Clind account.
What if the assistant cannot answer?
Your configured handoff rules can escalate the conversation to a person. Team assignment policies help route it to an available teammate, who can respond in the shared inbox. Preview your handoff experience before publishing.
Do I need WhatsApp or Instagram to start?
No. Start with the chat widget on your Shopify storefront. Additional channels can be connected separately.
Can I change plans?
Yes. Choose another plan in the app and approve the change through Shopify. The included allowance updates immediately and Shopify prorates the subscription change.
What happens when my trial ends?
If you haven’t approved a plan, a seven-day grace period follows. After that, the assistant pauses and your team can respond. Approving a plan restores the assistant.
Where can I get help?
Email Clind support for setup questions. You can also read our privacy policy and terms of service.
Let your next shopper get an answer.
Connect your store, try your assistant, and put your team in control.